Enquiries
06 / 06
Two kinds of letter arrive here.
One from a brand with something to make. One from a factory that makes it. Both are read.

For brands
Tell us what you are making.
A first call costs nothing. Roughly half of them end with us saying you do not need us yet, or that the problem in front of you is not the one you described. If you do need us, you will leave with a scope, a fee and a calendar.
Useful to include
For suppliers
Introduce your factory properly.
We keep a working list per market and per category, and we add to it continuously rather than only when a brief is open. A complete introduction gets read; a catalogue with no capacity, minimums or audit standing does not.
Please include
Diligence record
Who you are dealing with.
Published here so a counterparty does not have to ask for it. Anything below can be evidenced on request.
- Trading name
- Legal entity
- Jurisdiction
- Sector
- Primary categories
- Sourcing markets
- Role in the chain
- Standard Incoterms
- Inspection standard
- Correspondence
Sent on request
On payment instructions
Confidentiality
Nothing you send is shown to a manufacturer before a mutual non-disclosure agreement is in place, and technical packages are released to a named factory contact rather than to a general enquiry address. Client lists are not published — where a reference is offered, it is offered with that client's consent.
Designs, patterns, graded specifications and artwork remain your property throughout an engagement and after it, as does title to any tooling or moulds paid for.